Shipping policy

Thank you for shopping at Vexlino. Below you will find all information regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates and Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method. We ship from Lamstedt, Germany.

Domestic Shipping (Germany)

Standard shipping within Germany typically takes 2–5 business days after dispatch.

International Shipping

We may ship internationally depending on the destination. International delivery times vary by country and typically take 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available with your selected carrier).

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at jenniferhogan7078@outlook.com and we will investigate the matter promptly.